- Essays··11 min read
The agentic AI carve-out: why US and EU regulators are writing rules neither can enforce
The Federal Reserve placed agentic AI outside its model-risk framework in April; the European Commission issued transparency guidance two weeks before enforcement began in August. For banks operating across both jurisdictions, the collision is immediate and the governance gap is real. The first regulatory action will likely come for failing to document why deployment was safe at all, rather than for deploying these systems badly.
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Sunday Essay · Banks Turned On the Contact-Centre Line Before the Standard Work Existed
Four US banks (Bank of America, JPMorgan Chase, Goldman Sachs and Wells Fargo) switched on production-grade generative-AI systems across their contact centres in the same quarter that federal supervisors carved these technologies out of revised model-risk guidance. Held against the Toyota Production System, the rollout reveals an industrial line running at scale with no jidoka cord to pull and no standard work to distinguish a good call from a bad one.
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